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Community Engineer

Posted 2024-09-25

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πŸ’Ž Seniority level: Junior, 2+ years

πŸ” Industry: Frontend Cloud / web development

🏒 Company: VercelπŸ’° $150.0m Series D on 2021-11-23InternetDeveloper PlatformAppsSoftware

πŸ—£οΈ Languages: English

⏳ Experience: 2+ years

Requirements:
  • Enjoy working with customers in public to help meet their goals.
  • Possess foundational knowledge of various frontend frameworks.
  • Communicate complex ideas simply and effectively.
  • Value variety and the challenge of exploring the unknown.
  • Have experience in public communication with a friendly professionalism.
  • Enjoy working with JavaScript & React, and contributed to open source.
  • Exceptional public-facing communication skills.
  • Experience working with a fully remote, globally distributed team.
  • 2+ years experience in a technical customer-facing or documentation role.
Responsibilities:
  • Represent Vercel across key communities in official forums.
  • Build relationships with customers to help them succeed.
  • Provide code-level assistance and debug issues with customers.
  • Use customer feedback for product improvements.
  • Create examples and patterns for achieving various goals with Vercel.
  • Become an expert in a wide array of frontend technologies.
  • Develop deep expertise on existing and new Vercel features.
  • Complete engineering tasks for forum infrastructure and customer experience improvement.
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