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e-Commerce Account Manager, Client Services

Posted 5 months agoViewed

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💎 Seniority level: Manager, 3-5 years

📍 Location: Remote - United States

🔍 Industry: Growth marketing

🏢 Company: Power Digital👥 1001-5000💰 Secondary Market almost 3 years agoDigital MarketingAdvertisingSEOMobile AdvertisingBrand MarketingMarketingMarketing Automation

⏳ Experience: 3-5 years

🪄 Skills: LeadershipSalesforceShopifyGoogle AnalyticsStrategyData scienceCollaboration

Requirements:
  • Bachelor's Degree in Marketing, Communication or a related field.
  • 3-5 years of experience in digital marketing, preferably with cross-channel execution.
  • Track record of achieving high customer satisfaction as measured by NPS or similar metrics.
  • Extensive experience with CRM or marketing operations platforms like Salesforce, Shopify, Hubspot.
  • Ability to discuss business metrics such as LTV:CAC and MER.
  • Experience in leading end-to-end campaign development across multiple channels.
  • Strong relationship-building skills with executive-level stakeholders.
  • Self-starter capable of thriving in a fast-paced environment.
  • Entrepreneurial spirit with a focus on problem-solving and personal growth.
Responsibilities:
  • Establish client relationships through monthly check-ins to review performance and opportunities.
  • Lead account teams to develop comprehensive marketing strategies across multiple channels.
  • Utilize data and analytics to identify marketing opportunities and provide actionable insights.
  • Develop measurement frameworks using various data sets to inform marketing decisions.
  • Coach team members to enhance business acumen and connect marketing goals to business outcomes.
  • Drive contract renewal strategies and analyze client contracts to meet business objectives.
  • Identify service expansions to improve client performance.
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🔥 Senior E-Commerce Account Manager, Client Services
Posted 5 months ago

📍 United States

🔍 Marketing, Consulting & Data Intelligence

🏢 Company: Power Digital👥 1001-5000💰 Secondary Market almost 3 years agoDigital MarketingAdvertisingSEOMobile AdvertisingBrand MarketingMarketingMarketing Automation

  • Bachelor's Degree in Marketing, Communication or related discipline.
  • 8+ years of cross-channel digital marketing experience.
  • Proven track record of high customer satisfaction.
  • Extensive experience with CRM or Marketing Operations platforms.
  • Experience with business metrics such as LTV:CAC, MER, etc.
  • Campaign leadership skills in multi-channel environments.
  • Ability to build rapport with executive-level contacts.
  • Desire to act as a marketing and business consultant.
  • Dependability, energy, and a positive attitude are crucial.
  • Entrepreneurial spirit with a passion for problem-solving and growth.

  • Employ AI technologies to enhance and optimize business processes.
  • Utilize and leverage Power Digital's Nova ecosystem.
  • Establish strong relationships with client decision makers through regular check-ins.
  • Lead cross-functional teams with a comprehensive strategy to meet client objectives.
  • Leverage data for insights and create actionable reporting.
  • Use measurement frameworks for informed marketing decisions.
  • Coach and develop team members in marketing and business objectives.
  • Lead contract renewal and expansion strategies with clients.

LeadershipSalesforceShopifyGoogle AnalyticsStrategyData scienceCollaborationClient relationship managementData analytics

Posted 5 months ago
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