German Speaking Customer Care Specialist - Remote in Greece

Fluency in German and English, both written and verbal Excellent communication and interpersonal skills Strong customer service orientation with a focus on client satisfaction A proactive attitude and willingness to learn Ability to work independently in a remote environment Previous experience in customer care or a related field is preferred but not mandatory Basic computer skills and familiarity with customer support software

Provide exceptional customer service to German-speaking clients via phone, email, and chat Manage inquiries and concerns promptly and professionally Document client interactions and maintain accurate records in our systems Collaborate with cross-functional teams to resolve complex issues Offer advice and product knowledge to enhance client understanding Gather client feedback to identify areas for service improvement Participate in ongoing training to continuously enhance your skills