Apply🧭 Full-Time
💸 112000.0 USD per year
🔍 Mobile subscription infrastructure
🏢 Company: RevenueCat👥 51-100💰 $12,000,000 Series C 8 months agoDeveloper ToolsMobile PaymentsDeveloper APIsBig DataMobile Apps
- 2-3 years of experience in an engineering or technical role.
- Experience integrating and shipping RevenueCat in a mobile application.
- Understanding of the mobile development and release process.
- Proficiency in iOS (Swift / Objective-C) or Android (Java / Kotlin).
- Strong debugging skills, including using stack traces.
- Interest in supporting developers through various challenges.
- Excellent verbal, written, and interpersonal communication skills.
- Empathy for developers and their learning process.
- Demonstrated creative problem-solving and strong analytical skills.
- Ability to align work hours with Central Time Zone.
- Learn common customer frustrations and assist them in shipping their apps.
- Understand internal tools and processes of the support team.
- Improve documentation based on customer feedback.
- Collaborate with the engineering team to resolve complex technical issues.
- Make impactful product suggestions to enhance developer experience.
- Build internal applications for testing and reproducing issues.
- Identify developer pain points and implement targeted improvements.
- Enhance internal tools and processes to optimize support efficiency.
- Become a proficient troubleshooter and mentor new support engineers.
- Explore innovative methods to enhance the developer support experience.
Posted 9 days ago
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