Apply📍 Australia, New Zealand
🧭 Full-Time
💸 42400.0 - 95400.0 USD per year
🔍 Remote employment solutions
🏢 Company: Remote - Referral Board
- Demonstrated people management experience in a high-volume operational team in the APAC region.
- Deep understanding of APAC country employment and labor laws, benefits/payroll processes, and employment contracts.
- Understanding of Employment Agreements in various jurisdictions is advantageous.
- A people-first leader who can operate independently and take responsibility for team results.
- Strong sense of ownership and accountability for team performance.
- Calm under pressure, capable of holding difficult conversations.
- Decision-maker utilizing data for decision-making and escalation.
- Team-oriented with ability to build trust and empower direct reports.
- Pragmatic and flexible with a strategic approach to challenges.
- Previous start-up or hyper-growth experience preferred.
- Ability to adapt to a fast-paced, international work environment.
- The APAC Onboarding Operations team will report to you, providing guidance and mentorship.
- Responsible for the performance of the APAC Onboarding Operations Specialists and support team, ensuring quality standards and targets are met.
- Act as an escalation point for onboarding challenges, collaborating cross-functionally to find solutions.
- Work with managers to push forward operational change projects.
- Utilize data for decision-making and performance tracking, producing regular reports for leadership.
- Continuously identify and implement process and customer experience improvements.
- Serve as a subject matter expert on employee onboarding and escalations.
- Support reporting, audit, compliance, and data integrity initiatives.
- Identify and roll out automation opportunities in workflows.
People ManagementOperations ManagementCompliance
Posted 9 days ago
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