Customer Support Representative

View full description

Requirements:

• Ability to work from home/remotely in Eastern Standard Time.
• Friendly & patient attitude.
• Fast & accurate typing skills.
• Tech-savvy.
• Ability to quickly multi-task.
• Detail-oriented.
• Epic texting abilities (iOS or Android).

Responsibilities:

• You’ll be taught everything you need to know about shipping—no prior knowledge required!
• You’ll work collaboratively around a flexible schedule with your crewmates that may include weekends, evenings and some holidays.
• You’ll use your exceptional typing skills to write rapid-fire live chat responses to any customer that needs your help.
• You’ll teach customers how to best use Pirate Ship to save more of their loot.
• You’re comfortable in a remote environment where there’s lots of change.
• You’re able to work from home and connect with your crewmates throughout the day over chat, voice, and video.
• Share your experience, expertise and interest with the crew to enhance our fun and progressive culture.
• You’ll have fun interactions with customers that nobody else can beat!