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Contract Manager

Posted 16 days agoViewed

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💎 Seniority level: Manager, at least 2+ years

📍 Location: India, SEA

🔍 Industry: Customer relationship management (CRM)

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E about 12 years ago🫂 Last layoff 12 months agoSaaSAnalyticsMarketingCopywritingSocial Media

🗣️ Languages: English

⏳ Experience: At least 2+ years

🪄 Skills: Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailOrganizational skillsCross-functional collaborationRelationship managementSales experienceCustomer Success

Requirements:
  • Possess at least 2+ years of sales or negotiation experience.
  • Passionate about creating a great customer experience.
  • Show clear communication skills with the ability to effectively lead a conversation.
  • Solve problems with curiosity and creativity.
  • Prioritize and organize tasks with attention to detail.
  • Embrace a dynamic and motivating environment.
  • Invest in relationships with customers and colleagues.
  • Contribute to a positive team environment of equality and inclusion.
Responsibilities:
  • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
  • Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams.
  • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
  • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process.
  • Establish cooperative working relationships with customers.
  • Lead forecasting discussions and pipeline reviews with internal colleagues.
  • Provide feedback and pilot new processes and playbooks for the growth of the Contract Management Organization.
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🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E about 12 years ago🫂 Last layoff 12 months agoSaaSAnalyticsMarketingCopywritingSocial Media

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  • Embrace a dynamic and motivating environment.
  • Invest in relationships with customers and colleagues.
  • Contribute to a positive team environment of equality and inclusion.

  • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
  • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
  • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
  • Establish cooperative working relationships with customers.
  • Lead forecasting discussions and pipeline reviews with internal colleagues.
  • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.

Business DevelopmentData AnalysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationSales experience

Posted 29 days ago
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