People Operations Manager

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Requirements:

• 3+ years in HR, People Operations, or related roles, with experience supporting U.S.-based employees and managing foreign entities.
• Solid understanding of U.S. employment laws and HR best practices; familiarity with managing international entities is a plus.
• Meticulous when it comes to processes, compliance, and documentation.
• Great listener, communicator, and problem solver who cares about the employee experience.
• Thrive in ambiguity, anticipate problems, and find solutions.
• Comfortable using HR tools, systems, and spreadsheets to streamline work.

Responsibilities:

• Own the full employee lifecycle: onboarding, offboarding, benefits administration, payroll coordination, and employee record management.
• Manage compliance with U.S. HR laws and regulations, ensuring employee handbooks, policies, and procedures are always up-to-date.
• Support and coordinate people and HR operations, liaising with local legal and entity management to ensure compliance with local employment laws.
• Coordinate employee benefits (U.S. and foreign), including health insurance, retirement plans, and leave management.
• Manage HR tools, systems, and platforms to ensure efficiency.
• Act as the first point of contact for employee questions regarding HR policies, benefits, and employment matters.
• Partner with leadership to drive performance review processes, scorecard creation, goal-setting initiatives, and professional development programs.
• Support collection and insights for HR metrics and recommend improvements to policies, programs, and processes.
• Champion a culture of engagement, collaboration, and high performance.
• Plan and coordinate virtual team events, all-hands meetings, and employee recognition programs.
• Roll out initiatives to improve employee satisfaction, retention, and career development.
• Proactively surface and address employee concerns, helping maintain a healthy, inclusive work environment.