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Product Operations Associate

Posted 19 days agoViewed

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💎 Seniority level: Entry, 1+ years

💸 Salary: 109760.0 - 137200.0 USD per year

🔍 Industry: Mental healthcare

⏳ Experience: 1+ years

Requirements:
  • 1+ years of project management experience.
  • 1+ years of product experience preferred.
  • Excellent communication and interpersonal skills.
  • Basic familiarity with the Software Development Lifecycle and product management tools (e.g., Jira, Trello).
  • Organizational and multitasking abilities to manage detailed requests.
  • Proven self-management and time-management skills.
  • Analytical mindset for prioritizing and decision-making.
Responsibilities:
  • Triage incoming product requests from customers, stakeholders, and internal teams.
  • Route requests to appropriate product teams or stakeholders for further action.
  • Work with senior leadership product managers to prioritize requests based on impact and roadmaps.
  • Maintain a log of requests, their status, and relevant follow-ups for transparency.
  • Act as a liaison between stakeholders and product teams to ensure clear communication.
  • Provide regular reports on request volumes, response times, and trends.
  • Identify areas for improving the request intake and triaging process.
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