Account Director, B2B - Remote

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Requirements:

• 5+ years sales experience, including 3+ years technology sales experience in a high volume, fast-paced environment.
• Focus on consultative solutions selling for a SaaS or eCommerce company.
• Demonstrated ability to drive complex sales with all stakeholders.
• Excellent written/verbal communication and customer relationship skills.
• Strong Internet, email, and electronic document management skills.
• Basic understanding of HTML, CSS, and internet technologies is a plus.
• Technical understanding of software and the ecommerce space combined with strong business and sales acumen.
• Customer focused and ethical approach.
• Ability to manage sensitive client information and numerous details.
• Results-oriented with a focus on quality and business performance.
• Ability to provide consistent, accurate sales forecasts.
• Creatively solve complex problems to keep a sale on track.
• Skills for overcoming objections and handling rejection.

Responsibilities:

• Drive sales revenue through new client acquisition.
• Actively manage the sales process, including positioning, presenting, demoing the product, and closing sales.
• Act as territory owner and subject matter expert.
• Build and manage a book of business through outbound prospecting as well as inbound leads.
• Identify each client’s unique needs and cultivate effective sales strategies and proposals.
• Coordinate resources for implementation.
• Provide eCommerce industry information to clients regarding web design, online marketing, ecommerce strategies, etc.
• Meet or exceed sales targets and performance metrics.
• Maintain a CRM with leads and manage an account set while keeping detailed notes of all sales-related activities.
• Communicate with management and team members to increase client satisfaction and drive overall sales improvements.
• Engage closely with the BigCommerce Partner Ecosystem and Sales Engineering team to design solutions and close sales.