Account Director, B2B - Remote

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Requirements:

• 5+ years sales experience, including 3+ years in technology sales in a high volume, fast-paced environment.
• Demonstrated ability to drive complex sales with stakeholders and achieve quotas in outbound, client acquisition.
• Excellent written/verbal communication and customer relationship skills.
• Strong Internet, email, and electronic document management skills.
• Basic understanding of HTML, CSS, and internet technologies preferred.
• Technical understanding of software and the eCommerce space.
• Customer-focused and ethical in approach.
• Ability to manage sensitive client information and numerous details.
• Results-oriented with a positive outlook and focus on quality.
• Ability to provide consistent and accurate sales forecasts.
• Creative problem-solving skills to keep sales on track.
• Skills in overcoming objections and handling rejection.

Responsibilities:

• Drive sales revenue through new client acquisition.
• Actively manage the sales process, including positioning, presenting/demonstrating the product, and closing sales.
• Act as territory owner and subject matter expert.
• Build and manage a book of business through outbound prospecting and inbound leads.
• Identify client needs and develop effective sales strategies and proposals.
• Coordinate resources for implementation.
• Provide eCommerce industry information to clients regarding web design, online marketing, and eCommerce strategies.
• Meet or exceed sales targets and performance metrics.
• Maintain a CRM with leads and manage an account set, keeping detailed notes.
• Communicate with management to increase client satisfaction and drive sales improvements.
• Engage with the BigCommerce Partner Ecosystem and Sales Engineering team.