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Customer Success Manager (Remote)

Posted 2024-11-22

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💎 Seniority level: Manager

📍 Location: United States

🔍 Industry: Software (SaaS) for aerospace and advanced hardware systems

🪄 Skills: LeadershipProject ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Requirements:
  • Looking for a highly technical Customer Success Manager.
  • Passionate about fostering exceptional customer experiences.
Responsibilities:
  • Core responsibility will be to ensure our customers are actively adopting Epsilon3 and getting value from it.
  • Work closely with the product and engineering team to help translate customer feedback into new features and improvements.
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