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Network Partnerships Manager

Posted 2024-11-21

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💎 Seniority level: Manager, 2+ years

📍 Location: United States

🔍 Industry: Healthcare and Digital Health

🏢 Company: Solera Health

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentPeople ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipStrategyBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:
  • 2+ years’ experience in account or vendor management.
  • Experience in reporting, forecast management, and data-driven decision-making.
  • Healthcare experience with a health plan or digital health company is a plus.
  • Strong self-starter mentality with a drive to 'get things done,' even amidst ambiguity.
  • Ability to communicate effectively with all levels within Solera and partner organizations.
  • Excellent verbal and written communication skills.
  • A strong interest in digital health and commitment to making a difference.
  • BA/BS preferred with a record of success in partnership development.
Responsibilities:
  • Monitor partner performance to identify, triage, and resolve issues proactively.
  • Lead strategic discussions to deepen relationships with partners and uncover growth opportunities.
  • Prepare for Quarterly Business Reviews with strategic partners, including creating agendas and presentations.
  • Collaborate with the data/reporting team to establish and report on partner KPIs.
  • Maintain regular touchpoints with each network partner managed.
  • Provide volume forecasts to network partners and clearly explain underlying drivers.
  • Identify opportunities to exceed forecasts with support from network partners and cross-functional Solera teams.
  • Hold network partners accountable for meeting performance benchmarks and improving quality standards.
  • Troubleshoot user and technology issues alongside Solera’s product and engineering teams.
  • Manage the implementation of new Network Partners in partnership with project management and engineering.
  • Support key strategic deliverables and cross-functional initiatives.
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  • Understanding of Reg II (Durbin Amendment) and its impact on U.S. issuers.
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  • Strong critical thinking skills to analyze complex scenarios.
  • Proven project management skills from both business and technical perspectives.
  • Self-driven with a focus on accountability and delivery of high-quality work.
  • Excellent communication skills in interpersonal, verbal, presentation, and written forms.
  • Ability to travel occasionally, less than 10%.

  • Lead and manage 2-3 card network partner relationships.
  • Serve as a trusted ambassador of Marqeta, ensuring high regard from partners.
  • Conduct regular meetings with partners to maintain smooth operations and compliance with contract terms.
  • Act as the liaison and subject matter expert for network partnerships, aligning with internal teams on changes and expectations.
  • Understand partner economics, including fees and interchange.
  • Collaborate with the Data team to develop performance dashboards for partners.
  • Engage with the Solutions team to review new customer use cases.
  • Document network rules related to Marqeta's use cases and build a resource repository.
  • Lead network-related training sessions for the organization.
  • Create presentations and materials for executive management and partner meetings.
  • Stay updated on payment industry trends and innovations.

LeadershipProject ManagementBusiness DevelopmentProduct ManagementProject CoordinationCross-functional Team LeadershipBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-07
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