Senior Product Operations Manager

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Requirements:

• Bachelor’s degree in Business, Engineering, or a related field.
• 3+ years of experience in an operations role, preferably in product operations, project management, or solutions engineering.
• Proven track record in managing the execution of product lifecycles from concept to market launch.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Experience leading pilot programs and ensuring thorough UAT testing for product validation.
• Excellent communication and collaboration skills with experience working across cross-functional teams.
• Proficiency in product management software and tools.
• Experience managing Product Briefs and Product Requirements Documents (PRDs).
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Detail-oriented with strong organizational skills.
• Experience developing templates and operational processes for consistency and efficiency.

Responsibilities:

• Oversee and streamline the entire product lifecycle, ensuring effective execution from initial feedback triage to final product launch.
• Ensure product scoping meets all criteria for Product Briefs and Product Requirements Documents, integrating input from both commercial teams and product users.
• Lead the scoping, management, and execution of pilot programs, working closely with PMs and client teams to test and validate new products before market launch.
• Partner with the Director of Operations to develop and refine templates, standards, and best practices for operational excellence.
• Ensure thorough UAT is completed for all products and features before market release.
• Collaborate with key stakeholders across Product, Engineering, Marketing, and Client teams for alignment and execution of product strategies.
• Identify opportunities to optimize product operations processes and enhance cross-functional communication.
• Support the development and maintenance of critical documentation, ensuring compliance with internal standards and best practices.