Account Manager, Casting

Posted 2024-11-17

💎 Seniority level: Manager

📍 Location: USA

💸 Salary: 70000 - 80000 USD per year

🔍 Industry: Entertainment

🏢 Company: Backstage

🪄 Skills: Project ManagementBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer service

Experience with casting directors, producers, directors, creative directors, and talent agencies preferred.
Demonstrated experience in Account Management, Business Development, or Client Success roles.
Deep customer empathy and problem-solving skills.
Technical acuity to understand and explain online casting technology.
Strong analytical skills with the ability to interpret data.
Advanced written and verbal communication skills tailored to different audiences.
Excellent project management skills.

Leverage a CRM, data, research, and team collaborations to identify top value-added clients.
Develop and foster trusted relationships with key users and assist them in navigating the platform.
Onboard new users and solve their hiring problems.
Educate clients on advanced tools and monitor platform usage for engagement.
Identify casting/job opportunities for collaboration across teams.
Share user feedback with the product team for improvements.

Posted 2024-10-29

📍 USA

🧭 Full-Time

💸 70000 - 80000 USD per year

🔍 Entertainment Technology

🏢 Company: Cast & Crew

Experience working with casting directors, producers, and marketing agencies preferred.
Demonstrated experience in Account Management, Business Development, or Client Success roles.
Strong customer empathy with a focus on solving pain points.
Technical acuity for understanding online casting/hiring technology.
Ability to translate technical language to a non-technical audience.
Strong analytical skills for data interpretation and actionable insights.
Advanced written and verbal communication skills.
Excellent project management abilities and responsiveness to client communication.

Leverage a CRM, data, research, and cross-team collaborations to identify top value-added clients.
Proactively develop and foster trusted relationships with key users; become their trusted advisor on the intricacies of the marketplace.
Assist with onboarding new users and solve their hiring problems.
Educate clients on advanced tools that can generate greater product adoption.
Monitor platform usage and identify opportunities to regain lapsed clients.
Collaborate across teams to highlight top-quality casting opportunities.
Gather and share user feedback with the product team.

Project ManagementBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-29

🔧 Requirements