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Account Manager, Casting

Posted 2024-10-29

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💎 Seniority level: Manager

📍 Location: USA

💸 Salary: 70000 - 80000 USD per year

🔍 Industry: Entertainment Technology

🏢 Company: Cast & Crew

🗣️ Languages: English

🪄 Skills: Project ManagementBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Experience working with casting directors, producers, and marketing agencies preferred.
  • Demonstrated experience in Account Management, Business Development, or Client Success roles.
  • Strong customer empathy with a focus on solving pain points.
  • Technical acuity for understanding online casting/hiring technology.
  • Ability to translate technical language to a non-technical audience.
  • Strong analytical skills for data interpretation and actionable insights.
  • Advanced written and verbal communication skills.
  • Excellent project management abilities and responsiveness to client communication.
Responsibilities:
  • Leverage a CRM, data, research, and cross-team collaborations to identify top value-added clients.
  • Proactively develop and foster trusted relationships with key users; become their trusted advisor on the intricacies of the marketplace.
  • Assist with onboarding new users and solve their hiring problems.
  • Educate clients on advanced tools that can generate greater product adoption.
  • Monitor platform usage and identify opportunities to regain lapsed clients.
  • Collaborate across teams to highlight top-quality casting opportunities.
  • Gather and share user feedback with the product team.
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  • Share user feedback with the product team for improvements.

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