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Technical Support Specialist

Posted 2024-11-17

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📍 Location: United States

🔍 Industry: Workforce Compliance Software and Consulting Services

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
NOT STATED
Responsibilities:
  • Assist customers who experience procedural or operational issues with KPA’s software applications.
  • Ensure effective solutions are provided to users.
  • Elevate complex and/or high priority problems to specialized support groups for resolution when needed.
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