People Experience Specialist

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Requirements:

• Experience in a collaborative People Operations or People Experience role.
• Ability to respond to and manage complex employee queries.
• Strong communication and interpersonal skills for building cross-functional relationships.
• Experience applying HR principles when navigating employee queries.
• Ability to handle sensitive information and awareness of data privacy.
• Ability to work independently and as part of a team.
• Strong project management skills to deliver work in an agile environment.
• Bonus: Familiarity with project management tools like Asana, Notion, Loom, Miro.

Responsibilities:

• Build exciting People Operations products focused on utility and customer experience.
• Serve as a first-line contact for employee queries and support People Operations services.
• Automate and enhance workflows throughout the employee lifecycle including onboarding and performance management.
• Maintain updated people databases for insightful reporting.
• Write clear articles for the knowledge base to aid employee navigation.
• Support seamless onboarding experience for new joiners.
• Identify areas for improvement in existing operations and contribute to new initiatives.