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Operations Associate, Part-Time

Posted 2024-11-12

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💎 Seniority level: Entry, 1-2 years

📍 Location: United States, MST,PST

💸 Salary: 20 USD per hour

🔍 Industry: Residential mortgage market

🏢 Company: Snapdocs

🗣️ Languages: English

⏳ Experience: 1-2 years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • High School Diploma.
  • 1-2 years of related work experience, ideally in a repetitive administrative environment.
  • Experience with title and loan documents is preferred.
  • Ability to quickly learn new computer systems and applications.
  • Excellent written and oral communication skills.
  • A positive, resourceful, and self-starting team player eager to contribute.
Responsibilities:
  • Performs post-close quality reviews and reports errors for resolution.
  • Schedules notaries for in-person signing appointments and manages communication.
  • Resolves common issues during transactions and escalates when necessary.
  • Makes outbound calls for time-sensitive situations.
  • Conducts quality control to prevent issues during order lifecycles.
  • Completes special projects as requested by the manager.
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