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Enrollment Specialist

Posted 2024-10-22

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πŸ’Ž Seniority level: Entry

πŸ“ Location: US

πŸ” Industry: Pediatric mental health treatment

🏒 Company: InStride Health

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Business DevelopmentBusiness developmentCommunication SkillsCollaboration

Requirements:
  • Experience in an inside sales role or comparable experience focused on relationship-building.
  • Experience working as part of a multifaceted, collaborative team.
  • Ability to work effectively in a fast-paced environment.
Responsibilities:
  • Serve as the initial point of contact for patients and families seeking information about InStride Health.
  • Educate families and patients about the treatment program, including approach, methods, and clinical outcomes.
  • Foster relationships with patients and families to provide support throughout the intake process.
  • Act as a liaison between patients, clinicians, and administrative staff for effective communication.
  • Guide families through the application process and ensure they are prepared for the next steps.
  • Convert interested patients and families into enrollments.
  • Maintain accurate, detailed, and up-to-date records of interactions with patients and families.
  • Work closely with the intake team, clinicians, administrative staff, and leadership for a smooth enrollment process.
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