Apply📍 United States
🧭 Full-Time
🔍 B2B SaaS
🏢 Company: Observe.AI
- 4-7+ years of experience in Sales Engineering in a B2B SaaS environment.
- Consulting experience in domains like Contact Center, Quality Assurance, CRM, etc., is desirable.
- Track record of selling to Enterprise and Mid-Market executives.
- Degree in Computer Science or equivalent experience preferred.
- Excellent interpersonal, presentation, and communication skills.
- Adaptability and problem-solving mindset for a fast-paced startup.
- Proficiency in hosted contact center applications is advantageous.
- Understanding of technologies including JavaScript, SaaS, APIs, AWS, Azure, databases, IT security, etc.
- Outstanding problem-solving skills with the ability to translate business needs into technical solutions.
- Conduct comprehensive product demonstrations and discovery sessions.
- Collaborate closely with Sales as the technical liaison between Sales Representatives and prospective clients.
- Handle technical, solution, and competitive aspects of the sales cycle.
- Travel approximately twice a month as needed for customer meetings or industry events.
- Leverage business acumen and technical proficiency to create tailored solutions.
- Manage the primary technical relationship with prospects to drive customer satisfaction.
- Discuss security issues related to enterprise applications and provide expert advice.
- Develop Business Requirements Documentation for knowledge transition to Customer Success.
- Oversee planning, management, and execution of customer pilots and Proof of Concepts.
- Assist the sales team with technical inquiries and RFI/RFP requirements.
JavascriptAmazon Web ServicesAzureJavaScriptProblem SolvingPresentation skills
Posted 2024-10-26
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