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Senior Researcher

Posted 2024-10-21

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💎 Seniority level: Senior, 6+ years

📍 Location: United States

🔍 Industry: Sales and Marketing Technology

🏢 Company: Apollo.io

🗣️ Languages: English

⏳ Experience: 6+ years

🪄 Skills: LeadershipAgileData AnalysisUser Experience DesignCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationDocumentation

Requirements:
  • Proficient in a wide variety of mixed methods, including interviews, surveys, and behavioral analyses.
  • Grounds research in prioritized objectives to drive user and business value.
  • Shows an interest in personal growth and effective communication of research findings.
  • Knows how to resolve issues in ambiguous spaces and tailor methods to audiences.
  • Independently identifies research opportunities and strives for improvement.
  • Partners cross-functionally to develop plans that gather insights organization-wide.
  • Communicates clearly and effectively, building compelling narratives.
  • Demonstrates a proven track record of tackling complex problems.
  • Displays empathy and a team-oriented mindset.
  • Possesses 6+ years of mixed methods research experience.
Responsibilities:
  • Execute user research activities to gather insights into user behaviors, needs, and preferences.
  • Contribute to the creation and maintenance of user personas and journey maps.
  • Integrate iterative testing and feedback loops into the agile development process.
  • Plan and facilitate usability testing sessions and communicate findings.
  • Collect and analyze user data, synthesizing findings into actionable insights.
  • Prepare clear research reports and presentations for stakeholders.
  • Engage with product managers and designers to align user needs with business objectives.
  • Coach and mentor junior researchers.
  • Stay informed on industry trends and apply this knowledge to research methodologies.
  • Share user insights and educate the team on the importance of user research.
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