Solutions Consultant - West

Posted 2024-10-18

💎 Seniority level: Middle, 4-5 years

📍 Location: United States

💸 Salary: $92,500 - $126,250 per year

🔍 Industry: Technology

🏢 Company: Smartsheet

🗣️ Languages: English

⏳ Experience: 4-5 years

🪄 Skills: Project ManagementAgileStrategyCommunication SkillsAgile methodologies

A minimum of 4-5 years relevant work experience or equivalent education.
Willingness to travel periodically (up to 40%).
High level of motivation and self-starter with excellent follow-up skills.
Ability to build trusted relationships and proactively communicate with clients.
Strong communication skills, capable of explaining technical subjects to non-technical users.
Passion for working with web-based technologies and understanding Smartsheet's benefits.
Experience in a fast-paced, dynamic environment with adaptability to different clients.
Hands-on experience with configuration, customization, and implementation of SaaS applications.
Experience in business process optimization.
Familiarity with Agile project management methodologies and/or software development lifecycle methodologies.
Management or Technology Consulting experience.

Lead multiple concurrent engagements to implement Smartsheet across various client industries.
Conduct discovery sessions to understand client processes and design custom Smartsheet solutions.
Build Smartsheet solutions through prototyping, build sprints, and client feedback.
Manage project aspects including timeline, deliverables, scope, budget, and client relations.
Advise on best practices and capabilities of the Smartsheet platform across industries.
Collaborate with consulting team members and participate in onboarding mentor programs.
Perform internal solution testing, create user acceptance test scripts, and facilitate end-user testing.
Identify product and service expansion opportunities and collaborate with account teams.
Provide post-engagement feedback regarding additional customer opportunities.

Posted 2024-11-13

📍 United States

🧭 Full-Time

💸 90000 - 120000 USD per year

🔍 Employee benefits and technology

🏢 Company: Lively

3+ years of experience in a sales engineering, solutions consulting, or similar customer-facing role, preferably in SaaS or a technology adjacent industry.
Bachelor's degree or equivalent practical experience.
Basic understanding of the employee benefits industry and HSA landscape.
Strong analytical and problem-solving capabilities.
Excellent verbal and written communication skills.
Proven ability to explain complex technical concepts to non-technical audiences.
Experience working with cross-functional teams and stakeholders.
Familiarity with benefits administration platforms and HR technology.
Experience with customer relationship management (CRM) systems.
Self-motivated with a strong desire to win and help others succeed.
Natural curiosity and eagerness to learn new technologies.
Comfortable working with AI and emerging technologies.
Resilient and persistent in finding solutions to complex problems.
Ability to thrive in a fast-paced, dynamic environment.
Excellent presentation skills - written and verbal.
Strong attention to detail and organizational skills.
Collaborative mindset and team-first attitude.

Partner with Sales reps on all customer and broker-facing demonstrations, providing technical expertise and product knowledge.
Become a subject matter expert on Lively's complete product suite, including platform capabilities, configurations, and integration possibilities.
Capture and analyze customer feedback, synthesizing insights for product, enablement, and customer success teams.
Identify patterns in customer conversations to help improve our sales process and product roadmap.
Support sales representatives through technical coaching and product positioning guidance.
Document common technical questions and create resources to improve team efficiency.
Collaborate with cross-functional teams to resolve complex customer requirements.
Provide technical validation of customer use cases and implementation scenarios.
Provide feedback and insight to sales managers, sales reps, product marketing, and product.

Communication SkillsAttention to detailOrganizational skillsPresentation skillsWritten communicationCoaching

Posted 2024-11-13

🔧 Requirements