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Application Support Engineer

Posted 2 months agoViewed

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💎 Seniority level: Senior, 5 – 7 + years of relevant work experience

📍 Location: United States

💸 Salary: 60000 - 180000 USD per year

🔍 Industry: IT services and solutions

🏢 Company: M9 Solutions👥 101-250Staffing AgencyConsultingEnterprise Resource Planning (ERP)Recruiting

🗣️ Languages: English

⏳ Experience: 5 – 7 + years of relevant work experience

🪄 Skills: AgileSCRUMAzureCommunication SkillsCollaborationCI/CD

Requirements:
  • Ability to obtain a Top Secret clearance.
  • Flexibility to work a shifted schedule.
  • Bachelor’s degree in computer science, IT, mathematics, or relevant experience.
  • 5 – 7 + years of relevant work experience.
  • Significant experience in a support engineering role or similar in Azure Cloud.
  • Proven experience in customer-facing roles.
  • Proven managed service experience with modern technologies, including cloud services.
  • Experience with environment configuration management.
  • Ability to configure, update, diagnose, and execute CI/CD pipelines.
  • Excellent analytical and communication skills (verbal and written).
  • Ability to prioritize tasks in a dynamic environment.
  • Ability to work within a high-performing team.
Responsibilities:
  • Lead delivery of ongoing maintenance and management of pre-production and production environments, ensuring alignment with business requirements.
  • Contribute to implementation plans for complex change requests.
  • Review product support documentation and design release packages.
  • Monitor installation effectiveness and recommend changes.
  • Oversee reviews for new environments and adapt findings accordingly.
  • Develop internal control standards and procedures.
  • Build relationships with engineering groups to understand products and services.
  • Contribute to application deployment pipeline preparation and configuration.
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Posted 2 months ago
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