Applyπ United States
π Plumbing services
- Experience in an administrative or customer service role, preferably in a booking or scheduling function.
- Strong communication skills, both written and verbal.
- Proficient in using online booking systems and CRM software.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Knowledge of plumbing services is a bonus but not mandatory.
- Flexible and adaptable to changes in the booking schedule or company policies.
- Manage and oversee online booking inquiries through our website and app.
- Assist customers with the online booking process, guiding them through selecting services and appointment times.
- Ensure all bookings are accurate and customer information is updated in our system.
- Respond promptly to customer inquiries related to online booking and troubleshoot any issues.
- Work closely with the plumbing team to ensure service availability and scheduling.
- Gather feedback from customers to improve the online booking experience.
- Maintain a thorough understanding of Plumber Brotherβs services, promotions, and policies.
Customer serviceAttention to detailOrganizational skillsExcellent communication skillsTroubleshootingData entryCRM
Posted 3 days ago
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