ThirdChannel

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🔥 Customer Success Manager
Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 75000.0 - 90000.0 USD per year

🔍 Retail and technology

  • 3+ years of practical experience in account management, sales, or a related role within the retail or technology sector.
  • Proven track record of managing accounts and achieving revenue growth targets.
  • Strong understanding of budget development and management throughout the contract lifecycle.
  • Exceptional communication, negotiation, and presentation skills.
  • Ability to take actionable business steps based on data insights.
  • Professionalism with a client-focused approach.
  • Strong time management skills and proficiency in Microsoft Office Suite.
  • Develop and maintain strong relationships with key stakeholders at retail accounts.
  • Work with clients to identify business objectives and technology needs.
  • Oversee deployment and integration of technology solutions.
  • Identify upselling and cross-selling opportunities for revenue growth.
  • Track account metrics to demonstrate ROI and provide actionable insights.
  • Manage and monitor account budgets effectively.
  • Proactively resolve client issues to ensure smooth operations.
  • Collaborate with sales, marketing, product development, and support teams.

Data AnalysisAccount ManagementClient relationship managementSales experienceStrategic thinkingCustomer SuccessBudget management

Posted about 4 hours ago
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