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BP Games US

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Jobs at this company:

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🔥 AML Investigator
Posted 2024-11-20
Posted 2024-11-20
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🔥 Senior Frontend Engineer
Posted 2024-11-09

đź“Ť Greece

🔍 IGaming

  • Deep proficiency in React and Next.js.
  • Solid understanding of TypeScript.
  • Strong skill set in SCSS for styling.
  • Expert in Redux for state management.
  • Experience using WebSockets for real-time communication.
  • Adept at integrating REST APIs.
  • Experience with CSS animations or JS animation libraries.
  • Ability to handle complex state updates based on real-time data.
  • Clear communicator with at least a professional level of English.

  • Develop and maintain efficient frontend components for responsive web applications using React and Next.js.
  • Utilize SCSS for styling and Redux for state management.
  • Work with WebSockets for real-time communication.
  • Perfect the repeatable process of building, testing, documenting, and deploying high-quality, reliable, and scalable code.
  • Be a stakeholder in the product development process and provide constructive feedback.
  • Uphold high-quality coding standards and best practices.
  • Review work by fellow engineers and provide feedback.

CSSTypeScriptProduct DevelopmentReduxNext.jsReactCollaboration

Posted 2024-11-09
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🔥 VP of Engineering
Posted 2024-11-08

đź“Ť United States, Greece

🔍 IGaming

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field; Master’s or Ph.D. preferred.
  • Startup experience.
  • Experience in B2C software development.
  • 8+ years in software engineering, including 3+ years in a leadership role.
  • Proven track record of delivering high-quality, on-time, and budget-compliant software solutions.
  • Strong technical skills in software development, architecture, and design.
  • Experience in growing, managing, and mentoring large engineering teams.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate with cross-functional teams and senior leaders.
  • Strong strategic thinking and problem-solving skills.
  • Proficiency in Java and React.

  • Lead the engineering team to deliver high-quality software solutions.
  • Develop and enforce engineering processes and standards.
  • Collaborate with senior leaders on the company’s technology strategy.
  • Manage resources to ensure timely, budget-compliant project delivery.
  • Provide technical leadership and mentorship.
  • Cultivate an innovative and continuously improving engineering culture.
  • Stay updated with emerging technologies and recommend improvements.
  • Align engineering resources with product roadmaps.
  • Build and manage our hiring pipeline to support future growth.

LeadershipSoftware DevelopmentGame DevelopmentJavaStrategyReactCollaboration

Posted 2024-11-08
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🔥 Head of Customer Support
Posted 2024-11-08

đź“Ť United States

🔍 IGaming

  • 5+ years of experience in customer support management, preferably in startup environments.
  • Proven record of building and leading high-performing support teams.
  • Strong understanding of customer service metrics and the ability to use data for improvements.
  • Excellent communication and interpersonal skills.
  • Experience with customer support software such as Intercom.

  • Own the entire customer support ecosystem at GameGrid, setting ambitious goals for both process improvement and quality of service.
  • Develop a strategy to structure and improve existing processes from the current team of six agents, setting KPIs and mentoring them.
  • Scale the team to meet rapidly growing needs, working with HR to find suitable candidates.
  • Lead and train international support agents to ensure quality support at scale.
  • Analyze customer feedback trends and report critical recommendations to the product team.
  • Build necessary processes from scratch, including knowledge bases, SOPs, and scheduling.
  • Manage and resolve complex customer issues and escalations while strategizing for growth.

LeadershipGame DesignGame DevelopmentPeople ManagementCross-functional Team LeadershipOperations ManagementGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Posted 2024-11-08
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