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REC_Ext_Gateway

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway

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🔥 CSDM and ITSM Incident Manager
Posted 2024-11-20

📍 United States of America

🔍 Elevator and escalator manufacturing

  • Participates in requirements discussions and helps resolve cross-functional conflicts.
  • Reviews stories for accurate definition and acceptance criteria.
  • Provides formal process testing and UAT sign-off.
  • Works closely with the platform owner and stakeholders to prioritize the relevant backlog.

  • Responsible for all aspects of the service management Incident Process.
  • Ensures that the Incident Process is fit for purpose and fit for use.
  • Reviews, recommends, designs, and drives implementation of enhancements to the Incident Process.
  • Documents and maintains incident process and procedures.
  • Ensures consistent execution of the process across the organization.
  • Guides the implementation of the ServiceNow Common Service Data Model (CSDM).

LeadershipProject ManagementAgileProduct ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-20
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🔥 Sr Manager, Maintenance Sales
Posted 2024-11-20

📍 United States of America

🧭 Full-Time

🔍 Elevator and escalator manufacturing and service

  • Bachelor’s degree required.
  • 5+ years of sales experience required.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Strong presentation, written, and verbal communication skills.
  • Self-motivated and able to manage many simultaneous projects and responsibilities.
  • Comfortable in a technical environment utilizing Microsoft based computer software.
  • Strong leadership skills, goal-orientated, and time management skills.

  • Oversee overall sales strategy including integration of sales growth and market share objectives for assigned branches.
  • Refine existing programs and develop & lead new ones.
  • Work collaboratively with the senior leadership team and local operations leaders to identify and help execute strategic goals and objectives.
  • Nurture relationships with existing key customers and be responsible to help develop new ones.
  • Ongoing coaching, training, and developing sales associates in all areas of the business to meet or exceed sales plans.
  • Develop, maintain, and manage a strong relationship with Operating Area leadership including Operating Territory managers, sales managers and functional leaders within the organization.
  • Provide direction to continuous improvement initiatives.

LeadershipStrategyCommunication SkillsOrganizational skillsTime ManagementCoaching

Posted 2024-11-20
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🔥 Technical Software Product Support Engineer
Posted 2024-10-25

📍 United States of America

🔍 Elevator and escalator manufacturing, installation, and service

  • The successful candidate must have a BS or BA degree in Computer Science, Management and Information Systems, or other relevant degree.
  • 8+ years of experience, including remote technical support experience.
  • Understanding of networking fundamentals (network security, firewalls, L2/L3, VLANs, VPNs, proxies).
  • Understanding of basic cyber security requirements.
  • Comfortable communicating with all levels of organizations.
  • Familiarity with databases, web servers, mobile applications, UI/UX, and integration.
  • Strong technical root cause analysis capabilities.
  • Ability to navigate in a Linux environment.
  • A strong customer focus and collaborative approach.

  • Communicate and consult with customers to derive their requirements.
  • Represent the technical capabilities of Otis products to the customer.
  • Identify industry trends and drive strategy with Product Management.
  • Interface with the Otis cyber organization.
  • Review and respond to customer specifications and surveys.
  • Provide technical support during implementation of networking rules.
  • Develop tools for troubleshooting networking issues.
  • Create and administer product certificates.
  • Collaborate with engineering on connectivity and subscription solutions.
  • Lead planning and deployment of over-the-air updates.
  • Develop custom networking solutions for major projects.
  • Perform technical root cause analysis and work towards resolution.

AgileIoTProduct ManagementProduct DevelopmentStrategyAzure

Posted 2024-10-25
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