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REC_Ext_Gateway

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway
🏢 REC_Ext_Gateway

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🔥 CSDM and ITSM Incident Manager
Posted 2024-11-20

📍 United States of America

🔍 Elevator and escalator manufacturing, installation, and service

  • Experience with service management processes.
  • Knowledge of ServiceNow and CSDM principles.
  • Ability to document and maintain service processes and procedures.
  • Participation in cross-functional meetings.
  • Reviewing stories for accurate definition and acceptance criteria.

  • Responsible for all aspects of the service management Incident Process.
  • Ensures that the Incident Process is fit for purpose and use.
  • Reviews, recommends, designs, and drives implementation of enhancements to the Incident Process.
  • Documents and maintains incident process and procedures.
  • Participates in requirements discussions and helps resolve cross-functional conflicts.
  • Provides formal process testing and UAT sign-off.
  • Works closely with the platform owner and stakeholders to prioritize relevant backlog.
  • Guides the implementation of the ServiceNow Common Service Data Model (CSDM).

LeadershipProject ManagementAgilePeople ManagementProduct ManagementSCRUMProject CoordinationJiraCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-20
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🔥 Sr Manager, Maintenance Sales
Posted 2024-11-20

📍 United States of America

🔍 Elevator and escalator manufacturing and services

  • Bachelor's degree required.
  • 5+ years of sales experience required.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Strong presentation, written, and verbal communication skills.
  • Self-motivated and able to manage multiple projects.
  • Comfortable in a technical environment utilizing Microsoft software.
  • Strong leadership skills, goal-oriented, and strong time management.

  • Oversee overall sales strategy including integration of sales growth and market share objectives for assigned branches.
  • Refine existing programs and develop and lead new ones.
  • Work collaboratively with the senior leadership team and local operations leaders to identify and help execute strategic goals and objectives.
  • Nurture relationships with existing key customers and help develop new ones.
  • Ongoing coaching, training, and developing sales associates to meet or exceed sales plans.
  • Develop, maintain, and manage a strong relationship with Operating Area leadership including managers and functional leaders within the organization.
  • Provide direction to continuous improvement initiatives.

LeadershipStrategyCommunication SkillsOrganizational skillsTime ManagementCoaching

Posted 2024-11-20
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