Support Services Group Philippines

Since 1998 Support Services Group (SSG) has a simple goal in mind: to provide exceptional customer service to organizations that value customer satisfaction and loyalty. SSG offers customized Omni-Channel solutions for the world’s leading brands. We have exciting career opportunities in the areas of Product Sales, Customer Support, Technical Support, IT Support, Management & Operations, and much more! We LOVE what we do! Want to see what the hype is all about? Apply today!

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📍 Manila, PH

🧭 Full-Time

🔍 BPO (Business Process Outsourcing)

  • 2-4 years in B2B content marketing.
  • BA/BS degree in Marketing, Communications, Journalism, or equivalent work experience.
  • Exceptional writing, editing, and storytelling skills with a keen eye for detail and grammar.
  • Experience in writing various types of content such as case studies, whitepapers, email campaigns, and RFP responses.
  • Excellent organizational and time-management skills with the ability to manage multiple projects simultaneously.
  • The ideal candidate will thrive under deadline pressure.

  • Write high-quality, engaging B2B content that drives education and awareness of SSG’s core capabilities in the BPO industry.
  • Develop and write compelling RFP responses to effectively communicate SSG’s value proposition to potential clients.
  • Coordinate with internal teams to gather necessary information and insights for RFP responses.
  • Craft tailored responses that address client-specific needs and showcase SSG’s unique solutions and capabilities.
  • Ensure compliance with all RFP requirements and deadlines.
  • Review and edit RFP responses for clarity, accuracy, and alignment with SSG’s brand voice and messaging.

Business DevelopmentData AnalysisBusiness developmentContent creationData analysisCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-23
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