SugarShot

SugarShot is an information technology company that provides cyber security, IT compliance & audits and information services to clients.

11-50 employees
Founded 2018
Information Technology
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions3

United StatesFull-TimeIT Managed ServicesPosted
  • Coordinate and schedule work assignments across multiple active projects.
  • Assign project tickets and tasks to appropriate resources based on workload, availability, skills, and project priorities.
  • Monitor task progress and proactively follow up on open, overdue, or at-risk work items.
  • Review, update, and maintain accurate ticket statuses and project records.
  • Maintain project schedules, milestones, timelines, dependencies, and deliverables.
  • Coordinate resource schedules and help balance workloads across project teams.
  • Facilitate communication among the Project Manager, engineers, service delivery teams, and other stakeholders.
  • Maintain project documentation, schedules, reports, and supporting records.
SharePointProject CoordinationMicrosoft Excel
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About SugarShot

SugarShot pioneers a proactive approach to IT, cybersecurity, and cloud solutions, transforming how growing businesses manage their technology. You will help them replace reactive models with scalable systems, ensuring operational rigor and a superior client experience. They support companies from 20 to 1,000 employees, including notable clients like the Ronald Reagan Presidential Library.

How We Work

SugarShot champions a flexible, remote-first environment where trust and responsibility drive daily operations. They foster a highly collaborative culture, encouraging continuous improvement and open innovation. Recognized as an Inc. Best Workplaces honoree in 2023, you will join a team that challenges norms and works hard to create "raving fans" among clients.

Engineering at SugarShot

You will tackle complex challenges in IT infrastructure, cybersecurity, and compliance, using technologies like Microsoft 365/Azure, Intune, and Addigy. SugarShot utilizes its proprietary Frosty platform to manage technology blueprints and mitigate risks. This involves addressing cybersecurity threats, optimizing licensing, closing policy gaps, and ensuring cloud infrastructure updates. You will maintain and improve systems across both macOS and Windows environments, solving crucial problems for diverse client needs.

Why Join Us

  • Drive significant impact by securing and optimizing IT environments for growing businesses across the US.
  • Collaborate in a remote-first, Inc. Best Workplaces recognized culture that values innovation and continuous improvement.
  • Work with cutting-edge technologies and proprietary platforms like Frosty to solve real-world challenges.
  • Enjoy a flexible time-off policy and a competitive compensation package.
  • Develop expertise in critical compliance frameworks (SOC 2, HIPAA, PCI) within diverse client contexts.

Benefits & Perks

  • Competitive compensation
  • Healthcare + Vision + Dental benefits
  • Remote work environment
  • Flexible time-off policy
  • Transparent, flat culture
  • 401k
  • Exposure to new technologies
  • Company events

Tech Stack

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