pi-top

About us pi-top's mission is to inspire junior makers worldwide by promoting project-based learning in classrooms and at home. To achieve this we've created an ecosystem of products starting with the pi-top[4], a range of project kits that use the pi-top[4], the OS that runs on the pi-top [4] and Further our social platform for learning challenges using our hardware. Since our founding in 2014, we have built a strong global community of teachers and makers who constantly shape our content and services. However, we’ve only just got started, and this is where you come in. Our roadmap for the next few years is ambitious, and we need talented people with an agile mindset. We’re an open, honest and playful company made up of great people from a variety of different backgrounds and places, all united in our commitment to positively improve the way we teach, learn and live.

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📍 United States

🔍 Education / Educational Technology

  • Experience with CRM tools like HubSpot, Intercom, or similar platforms.
  • Strong communication skills with a proven track record in customer service.
  • Ability to quickly learn and adapt to new software and technologies.
  • Creative and analytical problem-solving skills for customer and business solutions.
  • Strong collaboration and organizational skills to manage multiple tasks.

  • Build and optimize customer onboarding and success automations using CRM tools.
  • Collaborate with the technical team to implement user analytics and key success indicators for continuous improvement.
  • Conduct support and onboarding calls with users in the education sector.
  • Triage support tickets effectively, handling common issues and directing complex questions.
  • Develop a deep understanding of the company's products and tools.

Data AnalysisJavaJavascriptData analysisCommunication SkillsAnalytical SkillsCollaborationJavaScript

Posted 2024-10-27
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