Gravity Payments

👥 101-250Transaction ProcessingCredit CardsPoint of Sale💼 Private Company
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Gravity Payments is a collaborative company dedicated to creative leadership, progress, and community responsibility. Our team prioritizes client and community care, fostering a passionate work environment.

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📍 United States

🧭 Full-Time

💸 80000.0 USD per year

🔍 Financial technology

  • Bachelor’s degree or equivalent combination of education and experience.
  • 1-3 years of experience in a high-volume customer service environment.
  • Proven technical skills in troubleshooting networking, Windows products, and iOS systems.
  • Working knowledge of SalesForce or similar CRM software.
  • Strong interpersonal, verbal, written communication, analytical, and multi-tasking skills.

  • Provide proactive, seamless customer support in partnership with other internal departments and external vendors when necessary.
  • Provide professional, courteous, and prompt technical support for complex software products, including problem analysis and resolution.
  • Manage customer escalations effectively to ensure high levels of satisfaction.
  • Update internal documentation regarding technology and troubleshooting as needed.
  • Participate in product discussions and collaborate with senior team members to enhance customer experience.

SalesforceCustomer serviceNetworkingTroubleshootingTechnical support

Posted 15 days ago
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🔥 Controller
Posted 3 months ago

📍 United States

🧭 Full-Time

💸 100000 - 200000 USD per year

🔍 Payments processing and fintech

  • Strong communication and decision-making skills.
  • 5 or more years of relevant work experience required.
  • Degree in Accounting or Finance and CPA designation preferred.
  • 2 or more years of experience in building and managing a remote team.
  • Strong understanding of GAAP standards and regulatory requirements.
  • Proficiency in financial analysis and experience with Sage Intacct.

  • Ensure accounting controls according to GAAP, manage month-end and year-end close, bank reconciliation, and audits.
  • Prepare and communicate financial analyses and reports.
  • Optimize processes for data integrity, efficiency, and accuracy.
  • Implement robust accounting policies across the team’s functions.
  • Lead, mentor, and inspire team members for continuous learning and development.

LeadershipData AnalysisPeople ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelTeam managementFinancial analysis

Posted 3 months ago
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