Paradigm

Paradigm is a company focused on providing innovative payment solutions and customer support services, aiming to enhance user experience in financial transactions.

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πŸ“ United States

🧭 Full-Time

πŸ” Legal Technology

  • 2+ years of experience in B2B sales, business development, affiliate marketing, partnerships, and/or event marketing.
  • Previous experience in project management, including asset creation and budget management.
  • Experience working with copywriters and designers on marketing materials.
  • Bachelor's Degree preferred.
  • Strong verbal communication skills.
  • Excellent organizational skills.

  • Support relationships with state and regional Bar and legal associations, managing communication and programming.
  • Manage planning and execution of event sponsorship and marketing opportunities.
  • Develop and execute joint educational programming with key partners.
  • Support Paradigm's various affiliate programs.
  • Work across internal teams to deliver required assets for marketing initiatives and events.
  • Maintain campaign/event budgets and provide forecasts.
  • Opportunity to represent Paradigm at industry events.

Project ManagementBusiness DevelopmentBusiness developmentCommunication SkillsOrganizational skills

Posted 2024-11-13
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πŸ“ United States

πŸ” Legal technology

  • 1+ year of programming/scripting experience.
  • 1+ year of data transformation, data pipeline, data analytics.
  • Bachelor’s degree in Information Technology or related field.
  • Good understanding of relational database concepts and the ability to independently make sense of schemas with little documentation.
  • Data modeling and analysis techniques.
  • Experience in executing data migration from multiple legacy systems.

  • Understand data requirements of the client and create new migration scripts to migrate one format to another.
  • Troubleshoot customer issues and help resolve them.
  • Efficiently manage inbound migration queue and set the right expectation with stakeholders.
  • Continue to refactor code and improve productivity in order to reduce redundancy.
  • Enhance the overall migration process for successful implementation and operation.
  • Assist in the automation of migration testing and completion.
  • Collaborate with developers on engineering initiatives.
  • Monitor, document, and report progress of the data migration plan at project level.
  • Other duties as assigned.

Microsoft Office Suite

Posted 2024-11-07
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πŸ“ United States

🧭 Full-Time

πŸ” Legal technology

  • 2+ years of experience in Customer Support/Customer Service or equivalent.
  • Experience in a client-facing, support, or technical role.
  • Project management skills.
  • Experience leading initiatives and succeeding in a team environment preferred.
  • Experience with small and medium businesses or tech.
  • High-growth or early-stage startup experience.
  • Knowledge in the legal industry is advantageous.

  • Become a PracticePanther expert and offer personalized service to clients.
  • Manage a portfolio of clients to foster long-term business relationships.
  • Respond to customer support inquiries via chat or phone quickly and accurately.
  • Collaborate with other departments to resolve issues and deliver good customer experiences.
  • Work with Customer Support to flag and escalate requests.
  • Create and execute onboarding for new and existing clients.
  • Collect and manage product feedback from clients and advocate for improvements.
  • Drive product adoption and optimize strategies for success.

Project ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-07
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πŸ“ United States

🧭 Full-Time

πŸ” Legal technology

  • 1+ years of consultative, B2B sales experience, preferably in SaaS and FinTech.
  • Bachelor's Degree preferred, or a recent college graduate.
  • Comfortable with cold calling.
  • Excellent written and verbal communication skills.
  • Passion for sales and self-driven motivation.
  • Strong interpersonal skills to collaborate with teams.
  • Ability to discuss technical processes with various customers.

  • Own the complete sales cycle from prospecting to closing accounts.
  • Educate customers on the PracticePanther program.
  • Document calls per company policies.
  • Follow up with prospects to manage the sales pipeline.
  • Ask for subsequent meetings and suggest additional products.
  • Maintain a positive customer service attitude.
  • Stay updated on new product features.
  • Perform cold calls and re-engage past prospects.

Business DevelopmentData AnalysisBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21
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πŸ“ United States

🧭 Full-Time

πŸ” Legal technology

  • 1-2 years of relevant sales experience in a high volume prospecting/lead generation environment.
  • BA or BS Degree preferred.
  • Recent college graduates are encouraged to apply.
  • Must be confident, unrelenting, and proactive in all sales interactions.
  • Able to learn and apply strategic sales concepts quickly.
  • Must be an active listener and quick learner.
  • Confident in overcoming objections.
  • Excellent verbal, written, and presentation skills.
  • Organized, timely, and analytical.
  • Communicate efficiently, professionally, and with purpose.
  • Direct selling experience in the legal industry is a plus.

  • Present engaging product demonstrations using a comprehensive understanding of our software.
  • Implement strategic outbound email campaigns.
  • Negotiate with a purpose and close deals quickly.
  • Aggressively farm a predefined prospect list.
  • Become the product’s go-to expert to prospective clients.
  • Document, monitor, and report on all key sales interactions and sales cycles.
  • Forecast deals, close ratios, and expected net revenue.
  • Other duties as assigned.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationNegotiationOrganizational skillsPresentation skills

Posted 2024-10-19
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πŸ“ United States

🧭 Full-Time

πŸ” Legal Technology

  • 1+ years of consultative, B2B sales experience, preferably in SaaS and FinTech.
  • Bachelor’s Degree preferred.
  • Comfortable with cold calling to build a sales pipeline.
  • Excellent written communication and conversational skills.
  • Passion for sales and a self-driven sense of motivation.
  • Team player mentality.
  • Ability to serve as a consultant and get prospects to think differently about their business.

  • Gain a thorough understanding of the online payments industry.
  • Prospect and identify key decision makers within a company through various platforms.
  • Grow, organize and maintain a pipeline of prospects.
  • Achieve and consistently exceed monthly sales goals.
  • Sell the value of our product to prospects via email and phone.
  • Manage expectations of our solution and overcome objections.
  • Create and nurture relationships with customers through creative methods.
  • Construct new sales collateral as needed.
  • Own payments sales data and report data to other Paradigm stakeholders.
  • Develop skills necessary for areas of growth and opportunity within the company.

Business DevelopmentData AnalysisC (Programming language)Business developmentData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-08-23
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πŸ“ United States

🧭 Full-Time

πŸ” Legal technology

  • 2+ years customer support experience.
  • 2+ years SaaS environment experience.
  • Knowledge in the legal industry is advantageous.
  • Knowledge with Salesforce, Intercom, JIRA, and G Suite.

  • Responsible for providing high level support via Phone, Chat, & Email.
  • Identifying and resolving client issues/concerns.
  • Establish customer relationships.
  • Improve client retention.
  • Diagnose bugs.
  • Communicate customer issues/requests to development team.
  • Work with latest cloud support systems such as Intercom, Salesforce, and JIRA.

Data AnalysisSalesforceJiraData analysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-08-23
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