Caret

👥 1-10💰 $1,291,130 Seed almost 4 years agoPropTech Commercial Real Estate SaaS Apps Property Management💼 Private Company

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Caret is a forward-thinking company focused on building strategic partnerships to enhance its service offerings. Leveraging innovative technologies, it aims to create value and drive growth in its sector.

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👥 1-10 Legal Tech Software

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🔥 Senior Product Manager

Posted 4 days ago

📍 United States

💸 85000.0 - 95000.0 USD per year

🔍 Legal practice management software

Bachelor's degree in a related field.
Successfully worked remotely in a growing organization.
Minimum of 5+ years of product management experience in or in support of a software development environment.
Experience in the legal industry, working with legal professionals, and understanding of the legal business processes strongly preferred.
Experience working in a fully agile software development organization.
Experience in modern finance and accounting processes including general accounting standards, financial reporting, accounts receivable, accounts payable, and treasury management.
Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
Experience working with Developers on upcoming enhancements enterprise enhancements and identify any risks or impacts.
Ability to think strategically and identify opportunities for growth.
Provide input for the design and construction of test cases and scenarios and validate executed test result.
Strong analytical skills and experience with data-driven decision-making.
Experience working with Jira, Microsoft Dev Ops, QAWolf or similar products strongly preferred.
Experience leading a team in an Agile principled environment and can motivate team members to achieve product goals.
Ability to work independently and manage multiple priorities in a fast-paced, remote environment.

Collaborate with stakeholders to define components of the product vision and roadmap.
Own the financial applications for the CARET Legal product.
Conduct market research and analysis to identify customer needs and opportunities for growth in user adoption.
Develop and maintain a prioritized product backlog, providing input on best use of resources.
Define and communicate product requirements and stories to the development team.
Work closely with cross-functional teams to ensure timely delivery of product releases.
Conduct user testing and gather feedback to inform product decisions.
Monitor and analyze product performance metrics to inform product improvements.
Create and deliver product training and documentation to support sales and customer success teams.

AgileData AnalysisProduct ManagementUser Experience DesignJiraCross-functional Team LeadershipFinancial ManagementMarket Research

Posted 4 days ago

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🔥 Manager, Software Engineering

Posted 5 days ago

📍 United States

💸 180000.0 - 185000.0 USD per year

🔍 Legal and accounting technology

Highly skilled with hands-on experience and domain expertise in web and object-oriented programming.
A minimum of 7 years of experience in full-stack development using Node.js, React, TypeScript, .NET, and C#.
Proven experience leading a team of engineers.
Solid experience with SaaS applications development and architecture.
Proficient understanding of microservices architecture and its implementation.
Strong experience in CI/CD practices and tools.
Proficient understanding of AWS and Azure platforms, including deployment, scaling, and managing applications.
Demonstrable experience with DevOps methodologies, tools, and practices.
Strong emphasis on writing clean, high-quality, high-performance, maintainable code.
Excellent verbal and written communication skills.
3+ years of hands-on team leadership experience is a plus.
Experience with design, coding, and unit testing of software.
Exceptional interpersonal communication skills, attention to detail, organization, problem-solving, and time management skills.
Solid understanding of software enterprise and cloud-native architectures.
Experience working with git and knowledge of strategies and branching patterns.
Working knowledge and experience using software design patterns.
Code refactoring skills.
TDD experience is a plus.
Solid understanding and use of object-oriented and relational database methodologies.

Report on the status of team project deliverables to senior leadership.
Promote and ensure adherence to high-quality software engineering practices in the areas of code quality, testing, and security.
Collaborate with architecture, DevOps, and product to define, design, and implement new features and enhancements.
Implement and advocate for microservices architecture in developing software systems to ensure scalability, rapid changes, and easy management.
Implement and oversee the continuous integration/continuous deployment (CI/CD) pipelines using tools such as Azure DevOps.
Foster a DevOps culture, ensuring close collaboration between development and operations teams for efficient production and deployment of software.
Leverage AWS and Azure cloud platforms for application deployment, scaling, and management.
Lead and mentor a team of engineers, conducting code reviews and providing guidance and feedback.
Work closely with the product team to understand end-user requirements and translate them into technical solutions.
Adhere to the agile software development life cycle best practices and governance.

AWSNode.jsSoftware DevelopmentTypeScriptC#Azure.NETReactCI/CDRESTful APIsDevOpsMicroservicesSaaS

Posted 5 days ago

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🔥 Client Services Tier 2

Posted 18 days ago

📍 United States

🧭 Full-Time

💸 60000.0 - 65000.0 USD per year

🔍 Technology for legal, accounting, and compliance professionals

Bachelor of Arts/Bachelor of Science degree in a Technology discipline or 5 years of equivalent work experience.
3-5 years of experience in a senior technical support team.
Professionalism and ability to work remotely and independently.
Strong interpersonal skills and ability to communicate at all levels.
Experience with Zendesk and Salesforce is a plus.
Strong work ethic with a sense of urgency.
Ability to manage multiple priorities with attention to detail.
Excellent analytical, problem-solving, verbal, and written communication skills.
Strong organizational and management skills.

Provide input into the presales process and support service issues, strategy, and approach.
Develop and grow the CARET legal post-sales Service Management function.
Encourage open communication among team members regarding process improvements.
Review priorities and take action to achieve results.
Stay informed about new product developments and provide tactical direction for customer service.
Liaison with internal functions to maintain service quality.
Ensure documentation for service arrangements is accurate and current.
Maintain test labs and ensure all relevant testing is documented.
Act as the escalation point for major incidents and oversee incident management.
Analyze trends and root causes of incidents for continuous service improvement.
Support and allocate resources for CARET legal initiatives, ensuring best practices.

SalesforceStrategyCustomer serviceAttention to detailDocumentationTeamworkTechnical support

Posted 18 days ago

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🔥 Services Solution Consultant

Posted 18 days ago

📍 United States

💸 155000.0 - 175000.0 USD per year

🔍 Legal Practice Management Software

3+ years of experience in SaaS software, services consulting, or a related field.
Experience with SaaS software solutions, preferably in the legal industry.
Strong problem-solving skills and creative thinking ability.
Excellent communication and interpersonal skills for technical information dissemination.
Ability to work independently and as part of a team in a fast-paced environment.
Strong time management skills with the ability to handle multiple objectives.
Familiarity with SaaS software data migration, ETL operations, and related projects.
Knowledge of SQL and other programming languages is a plus.

Reduce risk associated with the alignment gap between client needs, expectations, and solution delivery.
Work closely with sales representatives to understand client needs and answer questions related to onboarding, implementation, and professional services solutions.
Inspire client confidence in onboarding & implementation packages and best practices.
Act as an Onboarding & Services pricing subject matter expert for Sales.
Collaborate with project managers and development teams to ensure successful onboarding, implementation, and data migration for clients.
Develop SOWs to align with client needs and articulate solutions.
Participate in client meetings to discuss solutions and address technical questions.
Coordinate hand-off from sales to the onboarding & implementation team.
Maintain deep understanding of software capabilities to effectively communicate with clients.
Provide feedback to the development team on client needs and potential enhancements.
Stay up-to-date on legal practice industry trends and best practices.

Time Management

Posted 18 days ago

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🔥 Onboarding Project Manager

Posted 18 days ago

📍 Canada

💸 100000.0 - 118000.0 CAD per year

🔍 Legal and Accounting Software

Bachelor's degree or relevant experience.
Onboarding, implementation, project management, or client-facing experience.
Experience managing a portfolio of clients/projects.
Familiarity with CRM systems like SalesForce.
Proficient in Microsoft Office products and project management tools (Excel, ShareFile, Confluence, GuideCX).
Excellent written, verbal, and presentation skills.
Tech-savvy with a strong aptitude for continuous learning.
Team-oriented with a customer first focus.
Past remote work experience.
Legal or Accounting experience and PMP Certification is a plus.

Manages client Onboarding experience from enrollment through product adoption.
Works with clients to confirm data migration requirements and determine project specifications.
Measures project performance and maintains clear communication with customers.
Serves as a liaison on data migration, training, and product between company and client.
Communicates with cross-disciplinary project teams to develop appropriate solutions.

Project ManagementSalesforceCommunication SkillsMicrosoft OfficeAccountingPresentation skills

Posted 18 days ago

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Caret

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