Cars24

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. In Australia, our mission is to transform how Australians buy cars. Our plan is to win the consumer first. We want to transform how used cars are being bought here. Imagine a truly Amazon-like experience where you can search, buy, get financing, insurance, and warranty fully online. The car shows up at your doorstep to either love or return at no cost.

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Jobs at this company:

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🔥 Warranty advisor

Posted about 20 hours ago

📍 Australia

🧭 Contract

🔍 Automotive

🔧 Requirements

2-3 years of experience in customer service, servicing & repair management, or automotive industry.
Basic mechanical knowledge.
Ability to liaise between customers and workshop team.
Excellent communication skills to explain and resolve queries.
Passion for achieving strong customer outcomes.
Flexibility to work with new and changing technology platforms.
Prepared to undergo a police and background check.

💡 Responsibilities

Support customers raising warranty claims for their vehicle.
Guide customers through the warranty repair process.
Manage the daily operation of the warranty business with workshop teams.
Act as the first point of contact for warranty claims.
Ensure a transparent and enjoyable experience for customers.

Customer serviceExcellent communication skills

Posted about 20 hours ago

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