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SheCodes

SheCodes is dedicated to closing the gender gap in the tech industry by empowering women with essential coding skills. With a presence on six continents and a mission to improve the job market for women, SheCodes has successfully educated hundreds of thousands of students, while continuously striving to enhance the learning experience.

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Jobs at this company:

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🔥 Expert Instructor
Posted 2024-11-14

đź“Ť United States. Canada. Australia. United Kingdom

🧭 Part-Time

🔍 Technology and Education

  • Proven experience (5+ years) in your field: Finance, Investment, Python, Web Development, Leadership, Digital Marketing, or UX/UI Design.
  • Strong teaching or mentoring experience is a plus.
  • Excellent communication skills and a knack for explaining complex concepts simply.
  • Passionate about SheCodes’ mission to empower women in tech.

  • Lead and deliver engaging three-week online courses in your subject area.
  • Create and deliver a structured syllabus, setting clear learning objectives.
  • Support learners with real-world, project-based challenges, and assignments.
  • Facilitate live sessions, community Q&A, and interactive discussions.
  • Collaborate with the SheCodes team to continuously improve course content.

UI DesignCommunication Skills

Posted 2024-11-14
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🔥 Customer Support Lead
Posted 2024-10-26

đź“Ť South Africa, Argentina, Poland, Czechia, Ukraine

🔍 EdTech

  • Experience: 3+ years in a customer support role, with at least 1 year in a leadership position, preferably in EdTech or online learning.
  • Customer Focus: Strong empathy and passion for helping others, with proven ability to resolve customer issues effectively.
  • Communication Skills: Exceptional written and verbal communication skills, focusing on clear, empathetic support.
  • Problem Solving: Ability to think critically and solve problems quickly in high-pressure situations.
  • Leadership Skills: Experience in managing and motivating remote teams.
  • Process-Oriented: Strong organizational skills with a focus on optimizing workflows.
  • Tech-Savvy: Proficient in customer support tools and project management systems.
  • Education: Bachelor’s degree or equivalent experience in Business, Communications, or a related field.

  • Lead Customer Support Team: Manage a remote team of support agents, providing guidance, training, and performance feedback.
  • Develop and Optimize Support Processes: Create efficient support processes and workflows focusing on ticket management.
  • Monitor and Report Metrics: Track key customer support metrics to identify areas for improvement.
  • Manage Customer Feedback: Gather and analyze customer feedback for product improvements.
  • Handle Escalations: Resolve complex issues and escalated customer inquiries.
  • Collaborate Cross-Functionally: Work with Product, Marketing, and Engineering teams on insights and enhancements.
  • Contribute to Self-Service Resources: Oversee development of FAQs and customer resources.
  • Drive a Customer-Centric Culture: Instill customer empathy ensuring every interaction reflects SheCodes’ mission.

LeadershipCommunication Skills

Posted 2024-10-26
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🔥 Content Marketing Specialist
Posted 2024-10-25

đź“Ť Poland, Czechia, Slovenia, Slovakia, Hungary

🔍 EdTech

  • Proven experience in content marketing for EdTech or info products.
  • Strong copywriting and content creation skills.
  • Proficiency in email marketing platforms (MailChimp, HubSpot, etc.).
  • Ability to analyze data and make informed decisions.
  • Knowledge of SEO best practices is a plus.
  • Excellent communication skills and the ability to work in a fast-paced environment.

  • Develop and execute content marketing strategies to drive traffic, engagement, and lead generation.
  • Manage and optimize ads across multiple platforms (Facebook, Google, etc.).
  • Plan and manage social media campaigns, growing the brand's presence and engagement.
  • Create and maintain landing pages that convert, focusing on messaging and user experience.
  • Lead email marketing efforts, including crafting newsletters and automation flows.
  • Collaborate with design and product teams to ensure content consistency with brand voice and mission.
  • Analyze performance metrics to refine strategies and report results.

Data AnalysisGraphic DesignUI DesignGoogle AnalyticsContent creationContent managementData analysisGoProduct designCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelSEO

Posted 2024-10-25
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