Apply📍 CO, IL, MD, VA
🧭 Full-Time
💸 62000 - 75000 USD per year
🔍 Behavioral health
- Minimum of 3 years behavioral health admissions experience; ideally with inpatient, residential, and outpatient levels.
- Proven success in a call center environment, preferably in behavioral health.
- Experience in an inpatient, residential, PHP, or IOP settings.
- Proficiency in CRM (Salesforce), billing software, medical records, and Office Suite.
- Ability to type 50+ WPM while conversing, with strong written and verbal English skills.
- Track record of meeting Monthly KPIs and achieving performance goals.
- A Bachelor's degree is preferred.
- Collaborate with business development to manage referrals.
- Provide compassionate support to clients and families.
- Process calls, web submissions, and chats with empathy.
- Support client care throughout their treatment journey.
- Fulfill performance expectations using key performance indicators.
SalesforceCommunication SkillsCollaboration
Posted 2024-08-23
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