Control Center Operator

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Requirements:

• Proficient in operating computers while multitasking various systems including the plant's main Integrated SCADA system, and all other plant SCADA systems used in monitoring and controlling plant operations.
• Minimum 5 years of hands-on experience with supervisory control and data acquisition (SCADA) systems or Asset/Building management systems to monitor and run a portfolio of energy assets.
• Minimum 5 years of hands-on experience operating assets for an electrical or other utility, renewable energy, or other municipal service provider.
• Experience operating battery energy storage systems or experience operating/monitoring renewable or traditional generating facilities required.
• Experience using and controlling electrical meters, relays, PLCs, and RTACs.
• Knowledge of basic electrical engineering concepts.
• B.S. in a relevant Engineering discipline (Electrical, Mechanical, Industrial) is strongly preferred.
• ITIL, NERC, or equivalent certifications a plus.

Responsibilities:

• Perform a daily assessment of asset operational status and create trouble tickets to prioritize investigation and remediation of issues.
• Manage asset dispatch based on platform directives.
• Respond to changing conditions to maximize plant safety and efficiency.
• Ensure compliance with all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies.
• Monitor data inputs such as weather conditions, solar irradiance, demand response requests, and real-time and predictive demand and use that data to respond to dispatch and curtailment requests as directed by documented processes, operating agreements, and outage directives.
• Provide feedback on operating strategies and processes and assist in implementing improvements.
• Must be willing to work and cover between 1900 - 0730 ET.
• Visually monitor network, asset, and plant parameters, data points, and sensor outputs to verify operating conditions and detect faults or malfunctions.
• Respond to proactive monitoring alerts and document faults or issues.
• Proactively take the lead on high-priority, high-impact issue investigation and escalation.
• Provide guidance to junior Operators on proper triage and escalation processes and procedures.
• Log and record actions taken during your shift within monitoring, activity logging, and ticketing systems.
• Escalate impactful issues to our vendors, partners, data carriers, and Field Operations team.
• Take ownership of the most complex and impactful issues or tasks and drive those to resolution.
• Provide support and assist our Field Operations and vendors in analyzing, troubleshooting, and resolving complex issues.
• Respond to working and off-hours calls to our Emergency Response line and take appropriate action.
• Anticipate typical problems, identify potential or recurring problems, discover opportunities for improvements, and take appropriate action.
• Take the lead in coordination with customer, vendor, and partner organization contacts on forced or scheduled outages.
• Successfully manage and execute complex and critical plant maintenance and performance testing, documenting the proper process and procedures for future use.
• Proactively identify common procedures, processes, and critical tasks and assist in educating and guiding junior staff on proper processes and procedures.
• Take a leading role in maintaining and updating processes and run book documentation to ensure they are accurate, relevant, and up to date as methods or requirements change.