Senior Deal Desk Analyst - NAM Mid Market

View full description

Requirements:

• 3+ years of experience either in Deal Desk, Finance, Sales Operations, or Revenue Operations.
• Proficiency in understanding overall construction of SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
• Ability to analyze deal economics and explain available commercial levers to Sales.
• Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures.
• Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals.
• Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
• Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture.
• Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.
• Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.

Responsibilities:

• In close partnership with Sales, guide the structure and execution of Mid Market deals while optimizing for customer experience, revenue, profitability, and compliance.
• Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms.
• Educate Sales on standard commercial strategy to drive deal velocity and repeatable success.
• Evaluate deal financials, including deal margin, payment terms, and cash flow, to optimize deal execution against departmental and company financial targets.
• Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.
• Monitor the North America Deal Desk support request and quote approval queue, consistently maintaining SLAs with quality work output.
• Coordinate closely with internal stakeholders to drive deal closure and ensure a seamless customer experience.
• Collaborate with Enablement to build and deliver training sessions for Sales.
• Identify opportunities for process improvement and implement solutions to increase efficiency.
• Champion and embed Samsara's cultural principles as we scale globally.