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Operations Manager (US-based E-commerce Company)

Posted 4 months agoViewed

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📍 Location: Colombia, Mexico, South Africa, Argentina, Uruguay, Eastern Time, NOT STATED

💸 Salary: $2,000 per month, depending on skills and experience

🔍 Industry: E-commerce, luxury home products

🏢 Company: Pearl👥 251-500💰 Angel about 6 years agoE-CommerceSports

🗣️ Languages: English

🪄 Skills: Data AnalysisOperations ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Requirements:
  • Expertise in systems management, data analysis, and automation.
  • Passion for using data to solve business problems and tell compelling stories.
  • Proven ability to identify and automate inefficiencies.
  • Up-to-date knowledge of the latest software tools.
  • Quick learner who can easily master new tools and technologies.
  • Strong verbal and written communication skills in English.
  • Entrepreneurial mindset with a desire to grow within a fast-paced startup.
  • Proficient in Klaviyo - nice to have.
  • Engineering background (any type) - big plus.
  • Familiarity with additional automation tools and platforms - nice to have.
  • Experience with remote teams - nice to have.
Responsibilities:
  • Plan and collect data, analyze trends, and ensure accurate documentation.
  • Optimize internal processes and address operational bottlenecks.
  • Handle financial transactions, coordinate deliveries, and oversee installation.
  • Address customer issues with spa products, manage payments, and ensure service quality.
  • Plan and execute new initiatives, including retail expansions and brand launches.
  • Identify, attract, and engage with technicians, ensuring their satisfaction and reliability.
  • Conduct research to establish a strong logistics framework and identify top service technicians.
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📍 Colombia, Mexico, South Africa, Argentina, Uruguay, Philippines, LatAm

🧭 Independent Contractor, Full-Time

💸 $2,000 - $2,000 per month

🔍 E-commerce, luxury home products

🏢 Company: Pearl👥 251-500💰 Angel about 6 years agoE-CommerceSports

  • Expertise in systems management, data analysis, and automation.
  • Passion for using data to solve business problems and tell compelling stories.
  • Proven ability to identify and automate inefficiencies.
  • Up-to-date knowledge of the latest software tools.
  • Quick learner who can easily master new tools and technologies.
  • Strong verbal and written communication skills in English.
  • Entrepreneurial mindset with a desire to grow within a fast-paced startup.
  • Proficient in Klaviyo (nice-to-have).
  • Engineering background (any type) - big plus (nice-to-have).
  • Familiarity with additional automation tools and platforms (nice-to-have).
  • Experience with remote teams (nice-to-have).

  • As an Operations Manager, you’ll play a pivotal role in optimizing business operations, managing customer fulfillment logistics, and leading special projects.
  • You’ll ensure efficient data management, enhance service quality, and engage with a network of technicians, all while contributing to the company’s growth.
  • Your work will enhance operational efficiency and foster a strong community of service technicians.

Data AnalysisOperations ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 4 months ago
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