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Senior SAP Technology Specialist

Posted 2024-09-20

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💎 Seniority level: Senior, 10 to 12 years or higher

📍 Location: India, IST, NOT STATED

🔍 Industry: IT Outsourcing Services for SAP-centric organizations

🏢 Company: Protera

🗣️ Languages: English

⏳ Experience: 10 to 12 years or higher

🪄 Skills: AWSAbapGCPJavaMicrosoft AzureOracleSAPAzureCommunication SkillsAnalytical SkillsProblem SolvingNegotiationOrganizational skills

Requirements:
  • Bachelor's degree in an IT-related field or higher.
  • 10 to 12 years of strong technical experience in SAP Technical architecture including Public cloud.
  • Experience in SAP Managed Services and technical account management.
  • Operational expertise to run SAP on Cloud Platforms (AWS, Azure, GCP).
  • Knowledge in SAP System Administration (Basis, NW Admin, etc.) and related projects.
  • SAP certifications in areas like SAP Basis/NetWeaver/SAP HANA/SAP S/4 HANA administration are desirable.
Responsibilities:
  • Act as primary contact for customer communications related to managed services.
  • Ensure SLAs for availability, incident resolution, and system recoverability are met.
  • Manage maintenance-related changes and negotiate service windows.
  • Oversee multiple customer system landscapes and act as a trusted advisor for SAP migrations and operations.
  • Conduct project delivery including implementation and upgrades for various SAP products.
  • Organize customer meetings and prepare reports with detailed analysis.
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