Apply📍 India
🧭 Full-Time
🔍 Software Development
🏢 Company: Protera👥 101-250💰 Private about 4 years agoOutsourcingInformation TechnologySoftware
- 8 to 15 years in SAP System Admin/NW/Basis Administration/Technical delivery.
- Experience with support and operations of SAP systems, SAP-specific infrastructure sizing, compute, storage, backup and recovery, networking, and security design.
- Experience in customer-facing positions in support, service delivery management.
- Experience on L3/L4 support for steady state customers. Must have experience on working with large customers (US base). Good experience on handling P1/P2 incidents.
- Strong experience on SAP administration and database specially in HANA, Sybase ASE, Oracle.
- Strong conceptual knowledge and hands-on experience on HA, DR setup, test drills and troubleshooting.
- Strong conceptual knowledge and hands-on experience on backup and recovery scenarios of SAP supported databases.
- Good knowledge on running SAP on AWS, Azure or GCP.
- Hands on experience in SAP system and database upgrades (end to end: planning to cutover planning and execution), handling performance issues, HyperCare support, SAP change management, performance optimization.
- BOBJ BI Platform/Data Services Basis Administration, Upgrades and Support.
- All non-HANA DB (Oracle/MSSQL/DB2/Sybase/MaxDB) Administration, Operations, and support – Must have at least 2 non-HANA DB exposure
- SAP Security (Basic knowledge and understanding)
- Basic knowledge on SAP Cloud Platform tools, SAP Cloud Connector etc.
- SAP and cloud certifications.
- Conduct customer meetings for technical delivery.
- Provide L3/L4 support for steady state customers.
- Plan and execute L3/L4 activities like: SAP SPS and release upgrades, DB upgrades, System copies/refreshes, system installations, performance issues, HyperCare support, SAP change management and performance optimizations.
- Handle P1/P2 incidents, RCA preparation and presentation to stakeholders.
- Handle system performance issues for SAP and databases.
- Plan and execute database related maintenance tasks for HANA, Sybase ASE, Oracle, MaxDB and DB2.
- Support test drills for high availability, disaster recovery and DB restore/recovery.
- BOBJ BI Platform/Data Services administration, upgrades, and support.
- Mentor and support junior colleagues.
- Prepare and manage customer specific technical procedures.
- Organize and drive ad-hoc customer meetings for managed services delivery.
- Provide on-call support.
AWSGCPOracleSAPAzure
Posted 19 days ago
Apply