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Customer Advisor, Sales & Onboarding (Contract)

Posted 1 day agoViewed

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💎 Seniority level: Junior, 2 years

📍 Location: United States, Canada

💸 Salary: 41740.0 - 49100.0 USD per year

🔍 Industry: Telecommunications

🏢 Company: Tucows👥 1001-5000💰 $240,000,000 Post-IPO Debt over 1 year ago🫂 Last layoff 4 months agoEmailWeb HostingDomain RegistrarMobileISP

🗣️ Languages: English, Spanish

⏳ Experience: 2 years

🪄 Skills: Customer serviceInterpersonal skillsAdaptabilitySales experienceTechnical supportCRM

Requirements:
  • Minimum of 2 years experience in call center or sales support
  • Post-secondary education or equivalent work experience
Responsibilities:
  • Handle inbound and outbound customer calls and chats
  • Update and maintain customer information
  • Coordinate with installation and technical support teams
  • Use various software tools to manage orders
  • De-escalate customer concerns
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🔥 Customer Advisor, Sales & Onboarding (Contract)
Posted 1 day ago

📍 United States, Canada

🧭 Contract

💸 41740.0 - 49100.0 USD per year

🔍 Telecommunications

🏢 Company: Tucows Inc.

  • Minimum of 2 years in call center or sales support.
  • Post-secondary education or equivalent experience.
  • Handle inbound calls and chats to answer inquiries.
  • Update customer information in systems.
  • Coordinate with teams for order fulfillment.
  • Use software tools to manage the order life cycle.
  • De-escalate customer concerns.

Customer serviceSales experienceTechnical supportCRM

Posted 1 day ago
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