Apply📍 United States
🔍 Property technology
🏢 Company: ButterflyMX👥 251-500💰 $50,000,000 Series D about 3 years agoSmart HomeSecurityReal EstateSoftware
- 1-2 years of relevant work experience in a customer-facing role in project management or as a project coordinator.
- Bachelor Degree or equivalent work experience.
- High level of accountability and exceptional documentation and communication skills.
- Proven track record of delivering results and working towards targets.
- Experience with email platforms and SFDC.
- Highly organized with strong attention to detail.
- Ability to work collaboratively and build strong cross-functional relationships.
- Resilient, positive, self-motivated, and proactive.
- Serve as primary point of contact for customers and installers during the implementation process.
- Define actionable next steps for customers while managing stakeholders across teams.
- Validate deal data with customers for accurate project setup.
- Maintain ongoing project tracking records utilizing the CRM system.
- Forecast project completion timeframes and prioritize work queues.
- Coordinate hardware installation and software implementation with relevant teams.
- Manage schedules, activities, and communications throughout the process.
- Coordinate invoicing requests and validate billing inquiries.
- Communicate with internal departments to ensure positive client service experiences.
- Stay informed on inventory and tracking materials needed for projects.
- Liaise between sales and client success teams for successful project handoffs.
Project ManagementSalesforceAttention to detailDocumentationCross-functional collaborationCRMCustomer Success
Posted about 1 month ago
Apply