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Implementation Project Manager

Posted about 1 month agoViewed

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💎 Seniority level: Entry, 1-2 years

📍 Location: United States

🔍 Industry: Property technology

🏢 Company: ButterflyMX👥 251-500💰 $50,000,000 Series D about 3 years agoSmart HomeSecurityReal EstateSoftware

⏳ Experience: 1-2 years

🪄 Skills: Project ManagementSalesforceAttention to detailDocumentationCross-functional collaborationCRMCustomer Success

Requirements:
  • 1-2 years of relevant work experience in a customer-facing role in project management or as a project coordinator.
  • Bachelor Degree or equivalent work experience.
  • High level of accountability and exceptional documentation and communication skills.
  • Proven track record of delivering results and working towards targets.
  • Experience with email platforms and SFDC.
  • Highly organized with strong attention to detail.
  • Ability to work collaboratively and build strong cross-functional relationships.
  • Resilient, positive, self-motivated, and proactive.
Responsibilities:
  • Serve as primary point of contact for customers and installers during the implementation process.
  • Define actionable next steps for customers while managing stakeholders across teams.
  • Validate deal data with customers for accurate project setup.
  • Maintain ongoing project tracking records utilizing the CRM system.
  • Forecast project completion timeframes and prioritize work queues.
  • Coordinate hardware installation and software implementation with relevant teams.
  • Manage schedules, activities, and communications throughout the process.
  • Coordinate invoicing requests and validate billing inquiries.
  • Communicate with internal departments to ensure positive client service experiences.
  • Stay informed on inventory and tracking materials needed for projects.
  • Liaise between sales and client success teams for successful project handoffs.
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