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Certified Tech Support Specialist

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💎 Seniority level: Senior, At least 5 years

💸 Salary: 30000.0 - 50000.0 PHP per month

🔍 Industry: Healthcare

🏢 Company: Theoria Medical👥 1001-5000Electronic Health Record (EHR)HospitalHealth CareHome Health Care

🗣️ Languages: English

⏳ Experience: At least 5 years

Requirements:
  • Must hold a Bachelor in Science in Computer Science, Information Technology or a related field.
  • Must have at least 5 years working experience in customer service and technical support.
  • Must have BPO experience for at least 5 years.
  • Must be extremely detail-oriented and organized.
  • Must be a self-starter.
  • Must be fluent in English both writing and comprehension.
  • Knowledgeable in Microsoft Windows and Apple operating systems.
  • Strong experience working in a fast-paced environment.
  • Strong communication skills to collaborate with the team.
Responsibilities:
  • Answering technical support inquiries regarding various software and tools.
  • Training staff and clients on the use of Theoria's technical products.
  • Performing other responsibilities as assigned by senior leadership.
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