Global Clearing Specialist (Japanese Bilingual Support)

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Requirements:

• Ability to read and translate Katakana, Hiragana, Kanji and Romaji languages.
• Analytical in reviewing transactions to ensure clearing standards are applied.
• A high level of accuracy and attention to detail.
• Proactive in raising potential risks and issues involving clearing operations.
• Great organisation skills, with the ability to balance priorities when dealing multiple tasks.
• Ability to work independently with minimal supervision and collaborate with other team members to achieve targets and goals.
• Ability to work and learn quickly in a fast paced and dynamic environment.
• Flexibility to work onsite.

Responsibilities:

• Work all payments and transactions sent in via manual bank transfer.
• Maintenance and monitoring of payment entries and ensure they are cleared and accounted for in a timely manner.
• Review and screen customer payments and accounts in line with operational standards.
• Monitor and investigate transactions using internal tools and external fraud prevention systems.
• Provide expert advice and support to other departments on all clearing and payments related matters.
• Provide feedback and ideas to help improve processes and team performance.
• Raise issues/problems through relevant channels and stakeholders.
• Carry out any other duties as required to support the business.