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(Logistics) Customer Support Consultant (Azerbaijan)

Posted 3 days agoViewed

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📍 Location: Azerbaijan

🔍 Industry: Support-as-a-Service

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

🗣️ Languages: English, other

🪄 Skills: PythonTechnical supportCustomer support

Requirements:
  • Excellent English skills (at least C1 for both spoken and written).
  • Proficiency in Excel.
  • Experience in support or other technical customer-facing roles.
  • Analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Responsibilities:
  • Strategically plan and manage logistics, warehouse, transportation, and customer services.
  • Stay updated with cutting-edge technology.
  • Meet cost, productivity, accuracy, and timeliness targets.
  • Direct, optimize, and coordinate the full order cycle.
  • Build positive and lasting relationships with customers.
  • Provide exceptional customer support via calls, chats, and emails.
  • Communicate with developers and other departments of various IT companies.
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