Sr. Solutions Architect

Posted 27 days agoViewed

💎 Seniority level: Senior, 7+ years

📍 Location: United States - Northeast

💸 Salary: 159840.0 - 188000.0 USD per year

🗣️ Languages: English

⏳ Experience: 7+ years

🪄 Skills: Cloud ComputingTerraformDocumentationMicroservicesRisk ManagementTechnical supportCustomer Success

7+ years experience in solution architecture, sales engineering, or technical account management.
Proficiency with software development, operations, security cloud, microservices, and containers.
Knowledge of HashiCorp tools (e.g., Vagrant, Packer, Terraform, Consul, Nomad, Vault).
Exceptional communication skills including technical content development.
Ability to work well in a dynamic environment focused on customer service.
Experience planning projects and advising technical and business partners.

Responsible for success of assigned customer accounts throughout the customer journey.
Clear technical blockers, optimize solution design, and accelerate time-to-value.
Serve as a subject matter expert for customers’ usage of HashiCorp tools.
Understand and document customer goals, challenges, and technical requirements.
Maintain account health scores and collaborate with the sales team.
Work cross-functionally with product and engineering teams.
Lead recovery actions for escalated customers.

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 90000.0 - 145000.0 USD per year

🔍 Digital Experience Platform, Headless CMS

🔧 Requirements

2-8 years of web and/or application development experience.
2+ years experience in customer or partner-facing technical roles.
Familiarity with enterprise SaaS sales processes.
Experience with CMS, personalization platforms, SaaS applications, marketing automation, and analytics.
Proficiency in AI technologies.
Proficiency in backend services development with Node.js, Python, Java, or .NET Core.
Expertise in application frameworks like Next.js, React.js, Angular, and Vue.js.
Skills in RESTful APIs, GraphQL, and API management.
Experience in AWS, Azure, or Google Cloud.
Strong background in microservices-based systems.
Bachelor's degree in Computer Science or Engineering preferred.

💡 Responsibilities

Provide post-sales guidance for new and existing customers.
Participate in client meetings with Customer Success Managers to identify technical requirements.
Articulate and demonstrate solutions to influence customers' technical requirements.
Communicate emerging client needs to the engineering team.
Collaborate with various internal teams to ensure successful delivery of customer outcomes.
Create and demonstrate product use cases for customers.
Support customers in designing project plans during deployment.
Work with implementation partners throughout the customer development lifecycle.

AWSGraphQLNode.jsPythonJavaAzure.NET coreRESTful APIsMicroservices

Posted about 1 month ago